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Greetings from Financial Services! We have had an extremely successful year working with our valued members, who, for various reasons, have fallen behind in their timeshare obligations. We fully understand that sometimes circumstances arise that may make staying current with your payments a challenge. Representatives are available to discuss the various alternatives available and together we can work towards resolving any issues you may be having. Our goal is to assist you in getting the most out of your timeshare ownership. Please call us at 1-800-811-0405 to discuss the options available to you.
As another vacation period draws to an end, another one begins. The outdoor pool, beach and summer activities will soon be replaced by autumn leaves, pumpkins, turkey dinner and hot chocolate. Once again, this has been a very busy summer season at Westwood with all the staff trying their hardest to ensure that all owners, interval exchanges and social guests had a great stay. Sometimes things happen that we have no control over (broken water lines), but the positive comments the staff received for doing what they could (providing bottled water, moving guests to a new unit) was greatly appreciated! In my last letter, I referenced Westwood Board taking an owner to court relative to his family causing $1500 damage to a unit. Well, I glad to report that after a court hearing, that I testified at, he was found guilty and ordered to make full restitution for damages to Westwood. In addition, he has to pay all legal fees that Westwood incurred! I enjoyed meeting many of you and your families over the summer and relayed to comments to the board. Speaking of, 2 items from last year's owners meeting are moving along: 1. The buyback/amnesty program is almost complete and 2. Wi-Fi, the board has met with providers and we're in the process of evaluating the financial impact on this year's budget. As always, the board is looking forward to seeing everyone at the annual owners meeting in December. Watch your incoming correspondence for further information. Take Care, Bill Bevan, President, Westwood Condo Assoc. Executive Board"
Another summer has come and gone in the beautiful Pocono Mountains. All of us here in Owner Services sincerely hope you had a safe and fun filled season. Now we set our sights on a spectacular autumn here at Split Rock Resort. We would like to remind you to please contact us at 1-888-218-6370 to make your 2016 reservations or deposit your week if you have not done so already; space is becoming limited. We are already taking reservations through President's week in 2017. You can view the complete calendar for making reservations on your owner's website: www.splitrockowner.com. Thank you all again for a wonderful summer and we look forward to seeing you again soon!
Some of our members have found themselves, through circumstances beyond their control, behind in their financial obligations. In situations such as these, it is best to discuss the issues with a Financial Services representative. The sooner we can address the problem, the easier it will be to devise a resolution.
Representatives are available to discuss the various alternatives available and together we can work towards resolving your past issues. We have the capabilities, tools and desire to work with you to resolve any delinquencies on your account whether it be your note, or the past maintenance fees. Our goal is to assist you in getting the most out of your timeshare ownership.
Call 1.800.811.0405 to discuss the opportunities available to you.
|Referral Department||844-261-0000||Mon - Fri 10:00 - 7:00
Sat 10:00 - 3:00
|Owners Reservation||888-218-6370||Mon - Fri 8:00 - 7:00
Sat 9:00 - 6:00
Sun 10:00 - 6:00
|Sales Department||570-215-6858||Fri - Tues 9:30 - 6:00|
|Financial Services||800-811-0405||Mon - Thurs 8:00 - 4:30
Fri 8:00 - 4:30
Sat 8:00 - 1:00
|Club Interval Gold||866-763-7570|
We’ll continue to update you on our progress with hopes that it all leads to a wonderful experience for you and your families while at Split Rock.Click here to make an online payment: